White House Clinics strives to ensure continuous measurable quality improvement in patient care, clinical processes, and efficiency and effectiveness of clinical services and management. White House Clinics are proud to offer quality healthcare that improves the lives of our patients and improves their overall wellness.

Click or tap on the quality measure to find out why each measure is of great importance to our patients’ wellbeing.

*Data from 2019 Uniform Data Set and HEDIS Submission

Colon Cancer Screening

Percentage of adults 50–75 years of age who had appropriate screening for colorectal cancer.

Why this matters?

Early intervention is possible and premature death can be averted if patients receive appropriate colorectal cancer screening.

Screening for Depression and Follow-Up Plan

Percentage of patients aged 12 years and older screened for depression on the date of the visit using a depression screening tool and if positive, a follow-up plan is documented on the date of the positive screen.

Why this matters?

Patients will be more likely to receive needed treatment and less likely to suffer from the sequelae of depression if they are routinely screened for depression and are provided with a follow-up plan when screened as positive.

Controlling High Blood Pressure

Percentage of patients 18–85 years of age who had a diagnosis of hypertension and whose blood pressure (BP) was adequately controlled (less than 140/90 mmHg) during the measurement period.

Why this matters?

There will be less cardiovascular damage, fewer heart attacks, and less organ damage later in life if there is less uncontrolled hypertension.

Diabetes: HbA1c Poor Control

Percentage of patients 18–75 years of age with diabetes who had hemoglobin A1c (HbA1c) greater than 9.0 percent during the measurement period.

Why this matters?

There will be fewer long-term complications, such as amputations, blindness, and end-organ damage, if there are fewer cases of poorly controlled diabetes.

Cervical Cancer Screening

Percentage of women 21*–64 years of age who were screened for cervical cancer during the age-appropriate timeframe.

Why this matters?

Early detection and treatment of cervical abnormalities can occur, and women will be less likely to suffer adverse outcomes from cervical cancer if women receive Pap tests as recommended.

Breast Cancer Screening

Percentage of women 50–74 years of age who had at least one mammogram to screen for breast cancer in the past two years.

Why this matters?

Aside from some forms of skin cancer, breast cancer is the most common cancer among American women, regardless of race or ethnicity.  Screening can improve outcomes, and early detection reduces the risk of dying from breast cancer and can lead to a greater range of treatment options and lower health care costs.

Low Back Pain Imaging

Assesses adults 18–50 with a primary diagnosis of low back pain who did not have an imaging study (plain X-ray, MRI or CT scan) within 28 days of the diagnosis (a higher score indicates better performance).

Why this matters?

Evidence shows that unnecessary or routine imaging (X-ray, MRI, CT scans) for low back pain is not associated with improved outcomes. It also exposes patients to unnecessary harms such as radiation and further unnecessary treatment.

Appropriate Testing for Children with Pharyngitis

Assesses children 3–18 years of age who were diagnosed with pharyngitis, dispensed an antibiotic and received a group A streptococcus test for the episode. A higher rate represents better performance (i.e., appropriate testing).

Why this matters?

Proper testing and treatment of pharyngitis would prevent the spread of sickness. It would also reduce the unnecessary use of antibiotics.

Patient Experience

Patient satisfaction is a commonly used indicator for measuring the quality in health care. Patient satisfaction affects clinical outcomes and patient retention, and gives providers insight into various aspects of medicine, including the effectiveness of their care and their level of empathy.

  • On average, patients visiting our clinics for a medical visit can expect to be in and out of our clinics within an hour. Dental patients, on average, can expect a slightly longer turnaround based on the need for the visit.

  • Overwhelmingly, our patients report they would recommend our services to a friend or colleague. Survey results also find that patients trust the level of care our providers are offering them, and feel that the amount of time spent with them per visit is appropriate.